Welcome to The Family Crab

“ Been here a few times the food is always amazing and great value for money. We get the bottomless menu £39.99(pick 12 items off the menu;starters or pasta, and make a seafood boil with your choice) and are full and satisfied after the first round! Food made to order always piping hot and fresh seafood. Really cosy restaurant and family friendly. Staff are always happy to help , friendly and really accommodating! A few parking spaces outside the restaurant or the shops next door. Would highly recommend! :) ”

“ The food is delicious, I took my mum to the restaurant celebrate her birthday - she says the same about the food. The staff members are lovely, and provide great customer service. The only fault that can be put is the wait time. HOWEVER, I noticed that all of the staff were wearing different hats throughout their shift as there doesn’t seem to be many of members of staff on a shift. - the girls that I met are a real asset to the business. I would definitely go back again, and from photos sent to my mum’s friends, they’re going to go too! ”

“ The reviews for this place are very mixed but my experience with the food was excellent! Now, it's not the most aesthetic place but it's clean. It does get quite cold inside though. The drinks menu is extensive and they have a good range of cocktails, which don't just taste like juice. The seafood boil was so delicious. They have loads of sauce options and allow you to try. There is a long wait for food but this did not bother me as 1. You know it's being freshly cooked 2. The food was so tasty! My main issue with this place is their payment policy. We were a large table of mostly adults and after ordering food and drinks, we were presented with a receipt. When we queried this, we were told they have a "pay first policy". Staff need to ensure they explain this when you're first seated and they should also add signs. It was very bizarre, especially as we ordered more drinks and desert so we were presented with multiple bills throughout the night, all to be paid separately. We did enquire about leaving a card behind to open a tab but were told we could not. They should rethink this policy as it makes no sense as it's a sit down restaurant, not a Nandos style ordering system. Unfortunately, as much as I enjoyed the food, I suspect the policy could be due to profiling the demographic who frequent the restaurant. If they are have issues with dashers due to food wait times, they again need to set the expectations straight away and not just keep people waiting with no explanation. However it was a 10/10 seafood boil, best non-homecooked boil I've had in London! ”

“ Evie and her staff really are focused on the customer experience. The seafood is the best Ive ever had and Im a seafood queen! The deep fried prawns from the starter menu are a must order but rest assured anything you try will be delicious and seasoned to perfection. We will continue to be proud Patrons of The Family Crab and wish it nothing but success. ”

“ We went to this seafood restaurant as a 3-people group and really enjoyed our experience! Staff was polite, and the food only took about 15/20 minutes to come which is quite considerable. The good was HOTT in temperature which i love and the taste was also there. Definitely will be going back ”

“ I love this place I bought a takeaway today for the first time and my kids enjoyed it! Will definitely recommend again. ”

“ Absolutely phenomenal! The seafood boil in a bag was a 10/10 — incredibly fresh, perfectly seasoned, and bursting with flavor. Every bite was tender and delicious. Easily one of the best seafood experiences I’ve had. Highly recommend! ”

“ We’ve been going to **The Family Crab** since it first opened, and the food has never disappointed. You have so much choice for a reasonable price. I’ve tried most of the sauces by now, and they’re all full of flavour. The starters are great too. The mac and cheese isn’t quite like Mum’s, but it’s ideal for kids who enjoy a simple, cheesy pasta. I noticed the payment system has changed, and staff explained it’s because some people have walked out without paying or said their takeaway never arrived. It’s understandable, but it can get a bit complicated if you’re ordering extras. Still, it doesn’t take away from the experience. What I really like is that you don’t feel pressured to dress up or chase an aesthetic. The restaurant is simple, relaxed, and focused on good food. You go there to eat—not to take photos of the décor—which makes it easy to enjoy your meal and your company. ”